Support for Echo Plus

Solve Echo Plus setup, Wi-Fi, or music errors with the Troubleshooting Guides

Explore Solutions to Troubleshoot Echo Plus Errors

Call Toll Free 1-877-773-5402

Alexa, "Play Classical Music"
Echo Plus

Troubleshoot Echo Plus Problems

Support for Echo Plus holds a store-room of troubleshooting guides. Aiming to provide Echo Plus help for all the device-related problems, you'll surely find your visit to the place worthwhile.

Most Common Issues with Echo Plus

To search and understand the solution, it's essential to first identify the error. Following the belief, let's go through some of the most common errors of Echo Plus device.

For a comprehensive idea of some of the Echo Plus problems, breeze through the points, which are given ahead.

  • Echo Plus setup
  • Troubled by Amazon Echo Plus app
  • No or weak Internet Connection
  • Changed Modem
  • Bluetooth connectivity Problems
  • The issue with Bluetooth speakers
  • Not playing Music
  • Consistent Red light on the surface
  • Non-responsive Echo Plus
  • Consistent Yellow light on the surface
  • Moved to a different place and Echo Plus stopped working
  • Issues with Setup of the Smart Plug
  • Unable to add Pandora or other Radio stations in Echo Plus

Quick Fix to Echo Plus Setup Problems

If your screen displays Echo Plus setup error 10:2:12:3:1 along with the message stating- Echo Plus won't connect to Wi-Fi or unable to register, then get the solution here.

To resolve this Echo Plus setup error code and other associated issues, read instructions to troubleshoot Echo Plus setup problems.

Instant Solution to Echo Plus Wi-Fi Issues

While struggling to connect the Echo Plus device to the router, Wi-Fi error 7:1:10:12:2, 7:3:4:4:1 or other similar ones turn annoying, if they don't resolve with provided solutions.

So, to ensure your device connects and run successfully on Wi-Fi range 2.4.and 5.0, see the relevant answers to Echo Plus Wi-Fi Issues.

Prompt Solution to Echo Plus Music Setup

When audio streaming to Echo Plus is not working, displays setup error while connecting to Pandora, or cannot play music despite connected to internet-then, learn to fix them quickly.

To know more on the Echo plus Music problems and solutions, get through the troubleshooting guides of Echo plus Music Setup.

Precise Key to Smart Hub Problems

Echo Plus smart hub errors like 10:2:12:3:1 or 12:2:15:1:1, unable to setup connection between Alexa and smart home devices, or problem detecting smart home devices-need instant fix.

Therefore, to connect smart home devices to Echo Plus, have a quick glance at the solutions in the guidebooks of Smart Hub problems.

For immediate and instant support

Call 1-877-773-5402 (US/Canada)



Setup your Echo Plus

To get your Echo Plus device up and running properly, take a look at the following steps that will help you avoid the setup issues.

    Before you connect and install Alexa App for Echo Plus device, make sure to have:
  1. An Android phone(version 5.0 or higher) or iOS phone(version 9.0 or higher)
  2. Dual Band Wi-Fi router with atleast 2.4 GHz frequency
  3. Amazon account with authenticated credentials- from where you purchased Echo Plus device.
  4. Alexa App to connect Wi-Fi with Echo Plus device.
  5. Now, to begin with Echo Plus setup, ensure that the device is kept 8 inches away from the walls and above floor.
  6. Once you plugged-in the Alexa device, check for the ring light that indicates your Echo Plus device has turned on
  7. Now, login to your Downloaded Alexa App on phone or Amazon account on computer.
  8. Note:- Make sure to enter those credentials for sign-In that were used during the purchase of Echo plus device.
  9. After you logged in, you can see a "set up new device" button, if it's a fresh setup. Click the button and wait for the procedure to complete. Else, for other type of setup, click on "Settings" option on the left side of the window that will navigate to the page with "Setup new device" button.
  10. After the successful completion of this process, go to wireless settings of your phone or computer and select the Alexa device from the available list. To confirm, your device will speak," Your Echo Plus is now connected."
  11. In the next step, your Alexa device will display the list of available Wi-Fi networks on Amazon account. Select the SSID name of your network to connect your Echo Plus device with the Wi-Fi.
  12. Once setup is complete, start communicating with Alexa, by giving voice comamnds
  13. Default wake word is alexa , you can change it under Alexa settings
Echo Setup

All About Smart Dot Support For Echo Plus

All About Who We are & What We Do

Remote Access

Independent Support

To get your Echo Plus problems resolved at anytime, reach the Smart Dot Support- an independent Support for Echo plus device. Available round the clock, you can get the quality Support services, even during holidays.

24 * 7 Echo Plus Support

Whom To Contact

If your Echo Plus device is under warranty, contact manufacturer on 1-877-385-9365. However, when the issue isn't resolved or you feel annoyed by long waiting hours, dial 1-877-773-5402 for valuable and paid Support for Echo Plus.

No Scripting or Advertising

Echo Plus Support Plans

Smart Dot Support offers support plans that meet the customer's demand and additional benefits. In case, you aren't interested in the defined plans, we also have one-time support service for your Echo Plus at $49.99/- or even less.

Request Call Back System

Money Back Warranty

Support for Echo Plus with Smart Dot Support guarantees accurate solution with no waiting time. In case, we failed to provide right solution, you'll get your money back within 30 days (No question asked).

30-Days Money Back Guarantee for Echo Plus

Service Range

Proudly offering Support for Echo Plus through experts, you can reach us for any Echo Plus related networking, software, basic and advanced issues. However, this service range doesn't involve any hardware replacement or repair.

Unable to FIX the issue?

Dial Toll-Free

1-877-773-5402 (US/Canada)

Is Your Echo Plus Not Working?

Explore the Guides According to Problem

  Wifi/Internet Issues

  1. Amazon Echo does not Respond-Not Hearing You Properly? - Total Solutions
View More

  Echo Plus Setup

  1. Amazon Echo does not Respond-Not Hearing You Properly? - Total Solutions
  2. Alexa app Stuck on Setup? | App Not Working (Problem Solved!!)
View More

  Setup Prime Music

  Light Ring Status

  Smart Home

  1. Echo Dot Smart Light Bulbs Setup –Updated 2018
View More


How to Get Support for Echo Plus

Before seeking assistance for Echo Plus problem, check the device warranty and contact Amazon Echo Support for the solution. However, in case your Echo Plus device is no more under warranty, contact the certified experts on 1-877-773-5402 (US/Canada).

To know more on other ways to get Support for Echo Plus device, check the options listed here.

Troubleshooting Guides and Articles

Before looking out for external help, try fixing the Echo Plus issue like a pro, yourself! To do so, you can refer the articles and guides relating to your Echo Plus issues and solve the problem, right away.

Defined as one of the reliable resources to your help, these written articles are definitely a sure shot way of fixing the problem instantly.

Click here to access the Echo Plus troubleshooting guides.

Live Chat Support

For a faster solution with reduced expenses, it is wise you opt for the live chat option. It even saves your time more than reading tutorials and fix the issue within no time. Letting you talk with the ideal Tech representative, you can also get the answer for other computer related problems.

So, write your Echo Dot issue on chat support with the device details and get an instant reply.

Phone Support

For impatient customers, we have another best option for Echo Plus fixture- Phone Support. Available 24/7, you can reach us 1-877-773-5402 (US/Canada).

Interacting with the honest and skilled Techie, you will realize that will make you settle for nothing other than the Best! Therefore, if you want worthy services then, contact Tech Support for Echo Plus. However, we recommend consulting the manufacturer before contacting any third party support services.


Email has emerged as the cost-saving and most convenient option for most of the users. Also, one of the most trusted communication channels, you can now, get your Echo Plus issue fixed, just by sending an email.