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Alexa Philips Hue: Setup & Troubleshooting | 1-877-773-5402
If you want to learn about Alexa Philips hue setup or,
How to connect Philips hue to Echo Plus? Or,
If you’re looking for Alexa commands to control your Echo device?
Or, if Alexa not discovering devices?
Then, this is a one-stop shop for all these Smart light problems.
Who All Can Get Help Here?
This guide ahead is very useful for you, if:
- Your Alexa not discovering Hue (Philips)
- You’re eager to learn Echo hue Lights commands
- You want to learn about Alexa Philips hue setup
- You want to get the List of Echo smart lights
Other than this, you can also explore:
- How to control your lights with Echo device
- How to Link the Philips Hue to Amazon Alexa
- Every Smart Light That Works with Alexa
- How to setup Philips Hue with Amazon Alexa
- Best smart lights for Alexa device
- How to connect Samsung smart light with Amazon Echo
What you will need for Alexa Philips Hue Setup?
If you want to learn about echo plus Philips hue setup, echo Alexa commands, or how to troubleshoot smart bulbs those aren’t working with Alexa, then first:
- Have Smart lights compatible with the Echo device
- Alexa application,
- Dual Band router,
- A bridge to connect with lights, and
- Echo device
List of Smart Lights Compatible with Alexa
Every smart light that works with Alexa is usually launched by a reputed brand. So, if you’re seeking some good and trustworthy echo smart lights, check out the following brand list:
|C by GE||Philips Hue|
|Samsung Smart Things||LIFX bulbs|
Out of all, Philips Hue bulbs are highly popular among users.
Alexa Philips Hue Setup Guide- For Individual Bulb and In Group
Before you begin with the setup process, identify the smart bulbs that work with Alexa.
Next, you can begin with the Alexa Philips hue setup. To do so,
- Open Alexa app on your device using login credentials. Then, click on Menu symbol- illustrated as three horizontal lines at the top-left corner of the application.
- Next, select the “Skills” option from the sub-menu and select the smart light skills. For instance, if you have a Philips Hue light then, search for Hue skills.
- Once you find the Philips hue skill, click on Blue button to enable it. Afterwards, you need to type login credentials of smart light in order to complete the process.
- Next, press the “Discover devices” option in Alexa app and wait for the app to find and list all the available smart lights.
- That’s it, all your Philips Hue light bulb flashing will get displayed. Now, you can control all these discoverable smart bulbs using Alexa commands (voice).
If you wish to add already installed lights on Alexa app that too, in a group, then:
- Open the Alexa app and under the menu bar, click on Smart Home option
- Then, select Groups tab from the list and select “Add Group” option.
Note: For streaming music station or playlist, you can select “multi-room Music Group” as well.
- After you click on “Add group” option, select “Smart Home Group” from the available choices.
- In the next screen, type the group name that can be easily remembered and uttered. Also, make sure to keep different names for each group and smart devices.
- Once the smart homegroup is created, add the Alexa outdoor lights or other smart lights to it.
- Then, select the save button for applying the changes.
What to do, if Alexa not discovering hue?
First, look into the following essential Alexa troubleshooting checklist to fix the issue instantly.
- Verify if the smart light is compatible with Alexa product
- Are the smart lights for Alexa powered on and ready to be discovered
- Check, if your phone, Alexa app, and the echo device are all connected to the same Wi-Fi network
- You can also delete and reinstall the Alexa skill, and sign in again
- If all in vain, then turn off the Alexa and Echo device. Next, check how to do a hardware reset
- Also, Update your router settings
- Sometimes, the name assigned to echo smart lights causes a problem. So, change the names and avoid using numbers while renaming them
Echo & Alexa Guide to Hue Lights Commands
To get started, some of the main commands are:
- “Alexa, lights on”
- “lights off”
- "Alexa, turn off the (name of the bulb) ".
For example, you can name your bulb as kitchen lights.
"Alexa, turn on the kitchen's lights".
Note: However, if you didn’t mention the name of light and simply say “Alexa, lights on”, then all the smart home lights will turn on. And, the same goes for “off” action.
Some other commands that may be helpful to run smart lights for echo device include:
- "Alexa, dim main lights to 50%."
- "Make the light warmer/cooler."
- "Set the light to blue."
- "Alexa, it's Bedtime" [to activate a Scene].
- "Alexa set the temperature to 21."
Important: For a Smart home device group, you need to mention the name of the group as well before uttering the device name. For instance,
The group name is “Kitchen”.
And, the device name under the group is “window light”.
Now, to turn on the device, the Alexa command will be-“Alexa, turn on the Kitchen window light”
Troubleshoot Alexa Philips hue setup
User’s experience & issues relating to Alexa Philips hue setup are:
- Every time I ask Alexa to turn my light on or off, she says ‘Philips hue is not responding to Alexa’
- I ask Alexa to turn on the living room lights, she doesn't do it. So I say ok Alexa don't turn on the living room lights, and she turns them on.
- Alexa app doesn't discover the smart-home device, like lights
Smart Light not Responding Issue- Solved
In Alexa app, it’s the hue bridge app that asks the smart lights to actually perform a specific action.
So, if your Echo device says,” Smart Light not responding”, it means either
- You have a weak Wi-Fi connection i.e. stopping Alexa app to communicate with the Smart light app
- Or, your Alexa has trouble understanding you.
So, to fix the Wi-Fi error:
- Firstly, check and turn off the mobile data on the device as the app can only work on the dual-band router and an ad-hoc
- In case, ‘Alexa hue isn’t responding’ error still prevails, check and make necessary changes to your router settings.
- For this, go to wireless settings and configure your network by splitting them as 2.4GHz and 5.0 GHz
- Then, set the channel value as given below:
For 2.4GHz: 0-11
And, for 5.0 GHz: 36-48 or 149-165
- In the next step, verify the SSID names for both the networks, as given in the screenshot
In case, they’re same, change them.
- Also, set network security as WPA2 PSK [AES] and disable “Port scan and Dos protection” option for smooth Wi-Fi connectivity.
In case, your Wi-Fi issue still persists, check out other Wi-Fi troubleshooting guides to fix other errors relating to Alexa Philips hue setup.
Alexa says “Sorry, I’m having trouble understanding you right now. Please try later”- Solved
To resolve this:
- You can make your Echo device; learn your accent or words pronunciation.
- For this, open your Alexa app and under the menu bar, go to Settings option.
- Then, scroll down to the Account section and click “Your Voice”-> Begin button -> Select Device.
- Now, select the device from the list (for which, you would like to add voice recognition feature).
- Next, click “Done” and put every other connected Alexa device on Mute. Followed by this, tap “Next” and speak 10 different sentences aloud.
Note: After each phrase, don’t forget to click the “next” button.
- Once this is completed, click the “Done” button and prevent using Alexa device for next 30 minutes. As Alexa needs time to recognize and memorize your accent and pronunciation.
When Echo device is done, it will be able to recognize your voice- next time!!
Note: Sometimes, Alexa device is unresponsive and displays a red light ring at the top. To know and resolve this issue, refer Alexa red ring troubleshooting guide.
In case, the Alexa device is unresponsive but displays smart lights for echo as active, go for hue bridge app reset.
Alexa not discovering Hue- Solved
Annoyed by ‘Alexa device discovery failed’ error?
- First and foremost, check the setup of Alexa app in accordance with the smart device app. In case, there’s an issue, check the manual for instructions or call on 1-877-773-5402 for the answer.
- Secondly, ensure all the devices, whether Echo, smart lights or their apps- they all must be connected to a single Wi-Fi network.
- In case, your smart lights are far from the Echo device, prefer 2.4 GHz band in your Dual band router.
- Last but not least, your Echo device can only operate 18 bulbs at a time. So, remove all of the extra smart lights connected to your Alexa device.
These tips will help you understand and troubleshoot issues relating to Alexa Philips Hue setup.
However, if you’ve any difficulty understanding these tips or need a solution to your persisting problem, call on 1-877-773-5402 and receive genuine echo help.