- Echo Dot
- Echo Plus
[Solved] Amazon Echo Error 7:3:0:0:1(WiFi) | Internet Not connecting
Is Amazon Echo WiFi Error 7:3:0:0:1 doesn’t resolve in spite of all your basic troubleshooting?
Are you tired of trying solutions like restart system or reconnect router? Then, it’s time to identify the real reasons causing WiFi failure error 7:3:0:0:1 and troubleshoot them.
Amazon Echo Error 7:3:0:0:1 (WiFi): Basic Troubleshooting
To perform basic troubleshooting for WiFi connectivity and Echo error 7:3:0:0:1:
- Simply, restart the Echo device and connect it with WiFi.
- In case, this doesn’t seem to land you anywhere, then reset the Echo device by pressing a small hole at the base of your Alexa device. However, if you’ve Echo 2nd generation then, press Action and Volume button simultaneously for RESET action.
- Also, press the RESET button on the router and wait for the wireless router and modem to restart.
- You must also update router firmware by signing in Admin Panel. In case, you don’t know how to do it, contact your router provider or call 1-877-773-5402 for the same.
- Also, don’t forget to update and download the latest version of Alexa App.
If this resolves your Echo Wifi error 7:3:0:0:1, it’s GOOD!
However, in case it doesn’t get you out of the Echo wifi problem, refer the following guide. Comprising of basic and advanced troubleshooting techniques, you can read them and fix your Amazon Echo Error 7:3:0:0:1.
But, if you face any difficulty in resolving the Echo wifi problem, call Echo Support to fix the issue on the go.
Troubleshooting Guide For Amazon Echo WiFi Error 7:3:0:0:1 – Echo Cant Connect to WiFi
We know that Echo without a wireless network connection is similar to any other futile device. Thus, understanding the importance of your Echo device, here we’ve listed all the reasons along with solutions that trigger Alexa error 7:3:0:0:1.
So, now refer them one-by-one and learn the tricks to avoid Echo error code 7:3:0:0:1.
Besides this, while you read the guide- you’ll learn to fix:
- Echo Error 10:2:12:3:1
- Echo Registration Error 10:1:113:40:1
Echo Error 6:1:103:10: 3, Bad Password
Who Will be Helped By Echo WiFi Error 7:3:0:0:1 Guide?
You can take help or read this guidebook, if:
- You’re Getting Amazon Echo Error 7:3:0:0:1,
- You’re troubled by Echo wireless connectivity issue,
- Eager to know How to check the connectivity issues with Echo device
- You want to learn How to connect Echo Dot, plus, or other similar devices to WiFi
- You’re looking for a solution to Echo Error 7:3:0:0:1
Undoubtedly, the list of associated Alexa error 7:3:0:0:1 is much bigger!! However, here we’ve jotted down some most common of these issues.
So, in case your problem is not listed here, it’s better you call on 1-877-773-5402. This way, we can add the solution here and also, help you get the answer immediately.
If you have any of the following devices at your place, you may see error message 7:3:0:0:1
|Amazon Echo||Echo plus|
|Echo Dot||Amazon Echo Look|
|Amazon Echo Shot||Echo Show|
The guide will also be helpful if you get any of these following specific Echo error 7:3:0:0:1 while setting or connecting Wifi
- After router reset, Echo can't connect to Wi-Fi
- Trouble connecting Echo with a specific brand router/modem like Netgear, Linksys, TREND net.
Note: This guide will help to troubleshoot each brand router/modem with echo
- Problem connecting Echo to WiFi via network extenders
- Echo fails to connect to WiFi with whom your device was previously connected.
Causes of Amazon Echo Error 7:3:0:0:1
- A wireless router is not compatible with Alexa devices
- You’re using network extenders
- Router Configuration or Settings are Incorrect
- Two networks on one Router has the same name (SSID)
- Network Security Type is wrong
- There’s Network Congestion
- You own a faulty device
It clearly indicates Alexa Wifi error 7:3:0:0:1.
These are the major reasons for Wi-Fi failure error 7:3:0:0:1. However, if you feel that we’ve missed some of the echo wifi errors, you can share them with us.
Basic Troubleshooting of Alexa/Echo Wifi Error 7:3:0:0:1
Based on each problem listed above, let us find the ideal solution.
But, before starting with troubleshooting of Alexa error 7:3:0:0:1, it’s important that you prepare your Echo device, Alexa app, and wireless router/modem. And, to achieve this:
- Start with the positioning of the Echo Simply put, place your Alexa device 8 inches away from the walls and above the ground. This way, it will avoid any voice obstructions.
- Secondly, keep the minimum distance between Echo and Wireless device i.e. 8 feet. You can reduce this distance to even less than 8 ft.
- To avoid network congestion, do not place any device between modem and router. Also, avoid placing any electronic item like microwave or television between Echo and your Wifi device.
- Moreover, ensure that you aren’t using any network proxy and VPN networks. In case, they are active, it’s wise to disable them at once.
- Besides this, make sure you’re using Dual band wifi router and splits its frequency range as 2.4 GHz and 5.0 GHz.Read Echo Doesn’t Connect to Dual Band WiFi Router in case you have a dual-band router.
- In case, you’ve downloaded Alexa app on your Android phone, ensure to keep “Android System Web-view” application updated (always).
- Lastly, if you update your Alexa or wifi password, make sure to change it in stored Alexa app as well. Otherwise, your Wifi network will try to connect with the Echo device using an old.
Now, Download Alexa App for Echo Device
If you already have an installed Alexa app on your device, uninstall it.
If you have any of the following devices at your place, you may see error message 7:3:0:0:1
Then, perform clean boot and delete cache from your computer or mobile.
As you complete these steps,
- Download Alexa app for iOS, fire TV, Mac OS, Windows, or your Android Device.
- Before the download, make sure your system meets the following requirements:
- Fire OS 3.0 or higher
- Android 5.0 or higher
- iOS 9.0 or higher
- In case, you’re using windows, ensure that you’ve latest Google Chrome or Firefox installed. For Internet Explorer, you must have version 10.0 or higher.
Important: If you want to avail call and messaging feature, you must have a compatible iOS or Android device. This feature is also available for desktop but you can avail it if the recipient is also using the Desktop.
Advanced Troubleshooting of Amazon Echo Error 7:3:0:0:1
To troubleshoot the Echo and Alexa Wi-Fi Connectivity issue, you need to:
- Correct the router configuration
- Check and modify the network security
- Assign different SSID names
Apart from this, there are ample of solutions that will fix problems like:
- Getting trouble while connecting echo to a different network
- Getting error code 7:3:0:0:1 while Echo setup
- Echo keeps losing Wifi connection
- Echo giving trouble while connecting to a new network
- After a hard reset, Echo won’t connect to Wi-Fi
Note: If you already have dual band network then, most probably the error is because of false configuration that you need to fix.
In case, you’ve installed extenders to increase the Wifi range for Echo device then, again you’ll face a weak Wifi connection issue. Therefore, if your Echo keeps disconnecting from Wifi, remove the extender.
Steps to Fix Echo Error 7:3:0:0:1
- In order to fix Echo Wifi connectivity error 7:3:0:0:1, if you’re using a mobile device for Alexa app, then, first you need to disable “Smart Network Switch” in settings.
All you need is, tap Settings->Connection->wifi->Advanced->Smart Network Switch.
- Now, uncheck the Smart Network switch box and try to reconnect your Echo device to wifi.
Want to know the reason?- Well, when this option of “Smart Network switch” is enabled, your mobile device keep looking for the strong wifi connection. So, when the network signal gets weak on a mobile device, the device switches the network.
And, for smooth communication with Alexa device, you need to have a strong and stable network connection.
Change Router Configuration to Make Echo Device Compatible
To enter the router configuration, first, you need to know its address. So,
- Press ‘Windows+R’ button on the keyboard. Type ‘cmd’ in the RUN field and press ‘Enter’.
- Next, type ‘ipconfig’ on the black screen and hit ENTER. You can then, note down the IPv4 address and type it on the browser window in order to get the router login page.
Note: In case, these steps don’t work for you or you find it will difficult otherwise, then click the link to know your router login address.
- Now, on router login page, type Admin username and password. If you aren’t aware of this information, check the label at router’s back and note its serial number and login address.
Important: Otherwise, you can click here to know the username and password as per your router’s maker.
- Now, once you logged in the router configuration page, search and click on “Wireless Connection” option in the left-window bar.
Note: The name and steps here are given in relation to the Netgear router. So, the name of the options may vary according to your hardware. But, the steps for most of the router are same.
- Once you are directed to Wireless settings page, you’ll need to enable the dual-band option, in case it’s not. In other words, enable 2.4 GHz and 5.0 GHz network on the page.
- Then, check and change the SSID names for both the network, in case they’re same. Make sure to assign a name and password that you find easy to remember.
- For 5.0 GHz network, if you want your echo device to connect with it, keep it reserved only for this device.
Important: Note down the password you set for this phase, as you’ll need it later.
Modify Network Security to Troubleshoot Echo WiFi Error 7:3:0:0:1
- Move to ‘Security Options’ and set your network as WPA2. If it has encryption, set it with ‘AES’ option.
Note: This applicable change is only possible for the network or band that is reserved for the Echo device.
- Also, IPv6 may interrupt the network connection. Therefore, go to Network-> Interfaces in -> Setting IPv6 assignment to off.
- Next, disable ‘Port Scan and DOS protection’, under Setup -> WAN Setup. For more, refer to the image below.
Connect WiFi (to troubleshoot Alexa error 126.96.36.199.1)
- To exit the router page, first save the settings.
- Then, connect your Echo device to Wifi network that you reserved for it i.e. 5.0 GHz
- Also, update Wifi password in Alexa app. To do so,
Go to Settings of Alexa app-> Update Wifi password.
- Then, type and save the new password in the provided field. (the one that you noted for 5.0 GHz network)
- Now, again try to connect Echo device to wifi.
To know more on this step, you can go and read the troubleshooting guide for Echo setup, given in detail.
Usually, this fixes the Amazon Echo error 7:3:0:0:1.
However, if you still struggle then, connect your Echo device to a guest network.
- First, go to router settings, and then click on guest network->Enable Guest option. During this, make sure that you don’t use the security option i.e. keep the value of it as “none”.
- In the next step, connect your Echo device to the created Guest network.
Note: you need to use it for a while then, try to connect your Alexa device to the network that you configured for it.
- In case, you again get wifi connection failure error code 7:3:0:0:1, it implies the issue is with your Echo device.
- So, here you can reset the Echo device and try to get rid of the problem.
Steps to Reset Echo Devices
- Press the reset button at the base of your Alexa device (if it’s Echo 1st generation). To perform this action, arrange a paper clip to press the button inside the small hole.
- For Echo 2nd generation, you need to press Volume and Action button all together to reset the device.
Note: You need to hold the reset buttons in case of both the devices unless the Light ring turns blue from orange.
- Next, wait for the light ring to first turn off then, turn on. When the light turns orange in color, it implies that the echo device has entered the Setup mode
- So, you can now connect your Echo device to both app and Wi-Fi network. To again setup the Echo device, if you need help, refer the troubleshooting guide to setup Echo (given in detail).
- Once the reset process completes, you have to register the device again on Amazon account and type all the previous set configuration.
How to Fix Amazon Echo Error 7:3:0:0:1 for Different Situations?
If getting error code 7:3:0:0:1 while setting up Amazon echo, Or
In case, you’re still struggling with Echo device troubleshooting then, check out the answers (below) based on three different scenarios.
Troubleshoot Amazon echo wifi Error 7:3:0:0:1- If you are using network extenders
Usually, users get error code 7:3:0:0:1, when they’re using network extenders.
These hardware pieces are popularly known for splitting network frequencies. Whereas, if you trying to connect Echo device to Wifi, it needs a stable and set network frequencies i.e. 2.4 GHz and 5.0 GHz.
So, to get rid of this error, you can try one of these two fixes:
- If you have the sound technical knowledge, configure your network extender in a way that it supports the frequencies splitting.
Otherwise, call on 1-877-773-5402 (toll-free) to get your issue fixed. The experts will reconfigure the extenders supported by Echo device for you.
The other solution to the problem is quite simple and easy to follow for all.
- Just connect your Echo device to the wifi router using the Router password. In case, it’s already connected, get ahead with the troubleshooting steps.
- However, if you aren’t able to connect with the main router, firstly check that your wifi has a maximum of five devices connected to it along with the Echo.
Note: It is mandatory to limit the device count else, the wifi speed gets unstable.
- Otherwise, also if the wifi isn’t getting stable:
- Go to router login page. Enter the password and go to “Wireless connection” in left-bar of the opened window.
- Next, scroll down to “Wireless Network” and set different SSID names under router configuration.
For instance, you can name your 2.4 GHz network as Netgear 77 while 5.0GHz as Netgear 77-5G. (You can keep other names, as well. It’s just an example).
Note: Keep 5.0GHz network reserved for Echo device only.
- Lastly, all users who can’t get anywhere; must buy a network extender to meet the Echo wireless network requirements.
Troubleshoot Alexa error 188.8.131.52.1 occurred Due to Network Congestion
Network Congestion can be the other reason behind wifi connectivity failure error 7:3:0:0:1. So, to fix this issue, follow the troubleshooting steps given ahead:
- First, select an ideal position for your Echo device i.e. 8 inches away from the walls and above ground.
- Secondly, place your modem and router near to Echo device that too, in the same room.
- Next, make sure that there isn’t any electronic device like TV, microwave and radio, between your wifi network and Echo device. Otherwise, it may cause network congestion.
- Also, if you’re operating your Echo device using the phone, go to Settings-> Wifi-> Smart Network Switch. Uncheck the box in front of Smart Network Switch and click OK to apply changes.
- However, if you’re using any proxy or VPN services on the network, kindly remove or disable them.
- Besides this, on the router page, under Network Security, prefer WPA2 value, if trying to use the network for Echo device. If it has AES encryption key, give priority to it.
- Last but not least, keeps your android system web view application updated from play store on the android phone. Moreover, ensure that your Alexa app and router firmware are also updated.
Troubleshooting wifi connection failure error in case Alexa Device is faulty
In certain cases, you might face difficulty connecting Echo to wifi because of the faulty Alexa device.
Whenever you are in any such situation, you may encounter multiple errors like 6:x:x:x, 10:x:x:x, alongside 7:3:0:0:1 error. In order to get a relevant solution, refer other troubleshooting guides in the Wifi section.
Or, in the worst scenario- you may ask for a replacement from the manufacturer (if it’s a hardware fault).
After going through this guide, hope you’re able to solve Amazon Echo error 7:3:0:0:1 on your own. However, if you have trouble understanding any step in the guide or find it difficult to resolve the error
then, call on 1-877-773-5402 for Support of Echo device.